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 Fraud Hotline 

For your protection IBC has implemented an anonymous Fraud Hotline. This is not a Customer Service or complaint line. This line is for employees, customers, and others to report possible instances of bank fraud committed by employees, customers, or others. Bank fraud includes financial statement fraud, Bank Secrecy Act violations, and other types of fraud such as conflicts of interest, bribes and kickbacks, cash asset misappropriations or misconduct. You are encouraged but not required to leave contact information. The message you leave will be forwarded to Internal Audit and personnel in charge of loss prevention to insure prompt attention about situations and suspicions that merit reporting. IBC may make disclosures to the local, state, and Federal law enforcement as necessary. All messages will be treated with confidentiality.

The Fraud Hotline is IBC telephone number 1-956-764-6120.

IBC is very interested in the information you have to provide. The more details you are able to share, the easier it will be for IBC to determine if a crime and/or violation was committed. The information we are looking for is as follows:

  • Date/Time of Activity
  • Location of Activity
  • Who committed the alleged act, crime or violation?
  • What exactly happened?
  • Where did the alleged action, crime or violation take place?
  • When did it happen?
  • How was the alleged act, crime or violation committed?
  • Do you know why the person committed the alleged act, crime or violation?
  • Who else has knowledge of the alleged act, crime or violation?
  • Did you report this alleged act, crime or violation to anyone else? If yes, who?
  • Would you like to be contacted regarding your report?