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What do I do if I forget the answers I selected?

In the event that you are prompted to answer your security questions and you do not remember your answers, you should contact Online Banking Support during normal business hours. You can call your local IBC Voice and choose the option to speak to an Online Support representative during normal business hours. (Monday-Friday, 8:30 am – 5:30pm CST, and Saturday 9:00am – 1:00pm CST.)