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About IBC Bank

Doing More Since 1966

IBC Bank and Commerce Bank are divisions of International Bancshares Corporation (NASDAQ: IBOC), a $15.1 billion multi-bank financial holding company headquartered in Laredo, Texas, with 166 facilities and 256 ATMs serving 75 communities in Texas and Oklahoma. IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans.
 
MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information.
 

Engagement with J.D. Power

About IBC Bank
IBC Bank is pleased to announce its new engagement with J.D. Power, a global leader in consumer insights, data, analytics and advisory services that helps brands enhance and understand customer experience. J.D. Power has captured and interpreted the voice of the customer across many industries for almost 50 years. The company offers a full suite of branch service tracking, customer relationship studies, and benchmarking.
 
In 2018, J.D. Power began to measure IBC Bank's customer satisfaction with the service quality provided across our branch network. Through this engagement, J.D. Power is periodically surveying all our customers in regards to your satisfaction with IBC Bank's products, branch quality and services, ATMs and online/mobile banking services.
 
You can expect to receive emails or telephone calls inviting you to complete a customer satisfaction questionnaire. Surveys are being conducted in both English and Spanish.
 
Through this engagement, we continue to apply our We Do More motto by more accurately measuring the quality of service we provide. Our mission is to enhance our service skills and provide a great customer experience. In order to fulfill our goals, we need to conduct customer satisfaction surveys that allow us to understand how we can serve you better. Your feedback gives us your point of view and it will be used to support initiatives to improve our products and customer experience in our branches and digital banking services.
 
Your feedback is our most valuable asset.
 

At a Glance

Description

International Bancshares Corporation is a financial services company headquartered In Laredo, Texas on the border between the U.S. and Mexico. It has about $15.1 billion in assets and operates a network of commercial banks in 75 Texas and Oklahoma communities. In addition IBC owns subsidiaries in the insurance, investment banking and the mortgage lending industries.
 
Founded: September, 1966
Headquarters: Laredo, Texas
Website: www.ibc.com
Chief Executive: Dennis E. Nixon, Chairman and CEO
Motto: We Do More
Facilities: We have 166 bank branches and 256 ATMs in about 75 Texas and Oklahoma cities, including Houston, San Antonio, Corpus Christi, McAllen, Oklahoma City, Tulsa, Lawton, Austin, Brownsville, Zapata, and Dallas.
Workforce: 2,200+ diverse employees including at officer level.
Stock: International Bancshares Corporation is traded on the Nasdaq Stock Exchange (NASDAQ: IBOC)

Subsidiaries

  • International Bank of Commerce (branch network)
  • IBC Insurance Agency, Inc.
  • GulfStar Group (Investment Banking)
  • First Equity Corporation (Mortgage Lending)
 
 

Products and Services

  • Checking Accounts
  • Savings Accounts
  • Certificates of Deposit
  • Mortgage Loans
  • Personal Loans
  • Commercial Loans
  • ATM Services
  • IBC Bank Online with Bill Pay
  • 24-Hour Banking by Phone on IBC Voice
  • 7-Day Banking
  • Extended Banking Hours
  • Investments**
  • Insurance Policies***
  • Trusts and Estate Planning
  • Letters of Credit
  • Foreign Exchange
  • Wire Transfers
  • International Trade Services
  • Personal Private Banking
 
 
**Not FDIC insured. May lose value. No bank guarantee.
***Products distributed by IBC Insurance Agency, Inc., a wholly owned subsidiary
 

Business Philosophy

Superior products and services tailored to the specific needs of our customers.
"Prompt Response" - whether that means traveling to a customer's place of business, or working far beyond the mythical banker's hours.
Providing the right connections internationally and statewide, offering our customers the resources and relationships we've spent decades developing.
And, most importantly, IBC's dedication to the growth and success of our customers.