You can order more checks by visiting your nearest IBC Bank branch or through this link: https://www.deluxe.com/. Or you never have to order checks again if you enroll in online banking where you can pay bills anytime, anywhere!
Yes. IBC Bank offers an instant issue debit card at account opening. All free checking accounts also include: free first two copies of cancelled checks per month, IBC Voice, eStatements, and 24/7 access to My IBC Bank Online.
Free Checking accounts provide the following features: $10 opening deposit, unlimited transactions and no service charge, free IBC Bank instant issue Visa debit card, free IBC voice, and online banking.
IBC Voice is an automated phone banking system that allows you to confidentially and easily access your IBC Bank account information. Just dial the automated IBC Voice line and enter your IBC Voice Personal Identification Number (PIN) to access your account easily, conveniently and securely.
Your IBC Bank Instant Issue Visa® Debit Card is provided and activated at the time you open your account at a branch. If you received your IBC Bank debit card by mail, call the number on the back of the card and select Option 1 to activate.
To apply for a credit card, you will need a government issued personal identification form (i.e. passport, driver's license, etc.) and a Social Security Number. If you are declined, you will still have the option to apply for a secured credit card in order to rebuild your credit or start a credit history. Please visit https://www.ibc.com/personal/bank-cards/ibc-credit-cards to learn about the various types of credit cards IBC bank offers and to apply for the card that best suits your needs.
On the ibc.com website home page, click on Secure Sign In (located in the top left corner of the page) and enter your User ID and select sign in. Select "I am a new user". Enter your User ID and click submit. Select your secure access code preferred contact method. A secure access code will be delivered to you. Enter the secure access code you received in the secure access code field. Establish your new password. Verify/update your Online Banking Profile and submit. Read the Online Banking Agreement and click "I accept".
On the ibc.com website home page, click "Sign-Up". Enter your account number and account type. You will be asked to enter several verification tokens to help us better verify your identity in the future. Once you have done so, click continue. Upon validation of your information, you will be asked to obtain a Secure Access Code. Your profile information will be displayed for review. Next, the Terms and Conditions will be displayed for your acceptance.
The Secure Access Code is a one-time code that allows you to authenticate your Online Banking session when you log in. Your Secure Access Code will be delivered to you via e-mail, phone, or text. The one-time Secure Access Code is received within seconds but is only valid for 60 minutes.
If any of the contact information we have on file is inaccurate or out-of-date, you will not be able to proceed any further. Please contact Online Banking Support at 210-841-3000; be prepared to provide information to properly verify your identity.
No. However, if you choose not to register your computer, you will be asked to go through the security authentication process to obtain a Secure Access Code upon each log in. You should not register a public computer or a computer that others might use outside of your control.
Your log in credentials will reset within 24 hours. Please contact Online Banking Support at 210-841-3000 during normal banking hours (Mon - Fri: 8:30AM-5:30PM; Sat : 8:30AM -1:00PM; Sunday and Holidays: Closed) if this has occurred, and we will be happy to assist you.
To change your Online Banking password, first log in to your Online Banking account. Under Settings, click on Security Preferences. You will be asked to change your password: first enter your old password and then your new one. Then, enter your new password once more to confirm. Click change password.
First, log in to your Online Banking account. Click on Settings in your menu bar, then click on "Text Enrollment".
Yes. First, log in to your Online Banking account. Click on Settings in your menu bar, then click on "Profile". You can update your Primary and Secondary phone numbers here. To update your phone number for Text Banking, select Text Enrollment and enter your new cell phone number in the SMS Text Number field. Check the box to Agree to Terms and Conditions, then click Save. To receive your Secure Access Code to your new cell phone number, click on Security Preferences. Select Secure Delivery and you will be able to add/remove phone numbers.
The app will inform you once the check or checks that you are depositing have been submitted. This does not mean that your deposit is complete. You should hold onto your deposited check until you see it posted on your account by checking online banking or on your bank statement. Checks may be rejected based on limits, quality of the image or other reasons found necessary by IBC Bank.
Your deposit may not be available immediately. For accounts opened less than 30 days, the funds will be available on the 11th business day after the day of deposit. For accounts opened greater than 30 days, the funds may not be available until the 4th business day after the day of deposit. If a hold is placed on your mobile deposit, you will receive an email with the specific availabiltiy of your deposit.
Yes. The system offers a two-factor authentication requiring a Secure Access Code to complete the log in process. The system also has a built-in timeout feature that will log you out after 10 minutes of inactivity. Also, no account information is ever stored on your mobile device.
In the instance that your mobile device is lost, rest assured that no account data is ever stored on your device. You can have your mobile banking access disabled by calling 210-841-3000. It is best practice to refrain from storing your log in credentials on your device.
Yes. Our minimum loan amount is $2,500. For more information, please visit your local branch to obtain a loan application. To find your nearest IBC Bank branch location, please go to https://www.ibc.com/atm-branch-locator.
IBC Bank can lend up to 100% of the National Automobile Dealers Association (NADA) retail, trade or loan value depending on the vehicle year model. To find your nearest IBC Bank branch location to apply for a loan, please go to https://www.ibc.com/atm-branch-locator.
Many factors are considered when determining the payment including length of loan, interest rate, and your credit score. An IBC Bank representative will be able to assist you at any of our branches. Use of personal loan calculator to estimate your loan: https://www.ibc.com/personal/lending/personal-loan-calculator
Independent agents represent a number of different insurance companies/carriers and are not required to sell a particular product or service over others. This gives us the flexibility and independence to find the best product at the best price for you.
There are a number of advantages in dealing with an independent agency:
IBC Insurance agents will work with you to create a customized insurance program to protect your home, family and business
Our agents can save you time and money by shopping multiple carriers to find the best coverage and value available
All of your policies (home, auto, life, group health, business, etc.) can be serviced within our agency, providing a single contact for your insurance needs
We are able to move your policies to different carriers/companies as your insurance needs change or premiums increase, while still providing the consistent service and support you deserve
Generally speaking, insurance companies should provide the same pricing whether you go to them directly or through an independent agent. However, going through an independent agent has the added benefit of having a knowledgeable person in your corner who can help you choose the coverage that fits your needs as well as negotiate with the carrier to get the best value. Additionally, if the carrier raises premiums or decides not to renew your policy, you already have someone that is a familiar with your needs to find a replacement carrier, without having to start the process over with someone new.
While our main office is located in San Antonio, we also have agents in several other IBC Bank branches all over Texas, ready to talk to you on the phone or in person. You can call us at 1-800-443-3852 or fill out a request form on our website (https://www.ibc.com/personal/insurance/contact-us) to have one of our knowledgeable agents assist you.
The term “bundling” is widely used to refer to buying your home and auto insurance with the same carrier to save money, although most companies/carriers provide discounts for purchasing multiple policies for your home or business. However, bundling only really saves you money overall if all the policies are competitively priced. While there are many advantages to having multiple policies with the same carrier, sometimes it is necessary to have multiple carriers to get the best coverage at the best price.
This is a very common saying in the insurance world. Consumers want to be able to compare the quotes they receive and make an informed choice to protect their home, family, and business. Unfortunately, a direct comparison is rarely possible because most carriers have their own coverage forms, exclusions and options. For this reason, we highly recommend that you work with a knowledgeable agent who can assist in comparing quotes so you can make an informed choice to meet your needs.
The biggest thing to know when going to the internet to buy insurance is that, for the most part, when you fill out an application online, you are not able to buy a policy immediately. Usually this form is sent to multiple agencies, who will call or e-mail you to finish the quoting process. For home and auto policies, the necessary driver and claim history reports are not run until they verify the information with you. Business insurance requests usually require even more information to get a final quote. It is likely you will go through the same time and effort online as you would working with an independent agent, but without the advantages. For advantages of working with an independent agent, see the question above in the FAQs section.
Yes. IBC Insurance Agency is able to provide policies for all of your insurance needs with our extensive network of carriers and insurance companies. You can click HERE for a list of some of the policies we are able to provide. Please contact us for a complimentary consultation to help choose the policies that are right for you.
IBC Bank is a community bank, and IBC Insurance is a community agency. We can provide customized solutions for all of your insurance needs while providing the high level of customer service you deserve. Our access to numerous insurance companies gives us the flexibility to serve any size client. Become part of the IBC Insurance family today.
IBC Mortgage makes the home loan process simple with our resources and loan calculators that help you determine how much you can afford by calculating monthly payments. We offer competitive financing through a variety of mortgage programs.
IBC Investment Services is your local and trustworthy source for a variety of investment products. We believe that the key to successful investing is a function of time, having a portfolio diversified across different asset classes, and recognizing the interrelationships between investment goals, insurance needs and appropriate tax strategies.
As you begin to plan for retirement, there are numerous factors to consider, such as how much you will need to save, the type of retirement plan that is best suited to your particular situation, and the appropriate investment vehicles that will help you work toward achieving your goal of a comfortable retirement. For detailed information, please visit https://www.ibc.com/personal/investments/contact-us.
We can help you establish a tax-deferred plan such as an Education IRA or a 529 Plan that is funded with after tax-dollars but generates earnings that grow tax-deferred. Distributions may be tax-free when used to pay for college expenses.
Through MyIBCBank Online and our IBC Mobile App, you can deposit checks using the camera on your smartphone, *pay your bills, and transfer funds between your accounts. You can also deposit cash and checks at most of our ATMs (*Deposit limits apply. Deposits may be subject to a hold, and may not be immediately available, however, they will be processed just as those deposits conducted at any of our branches). You can view our banking demos here for more information.
We are observing social distancing guidelines which the local, state and federal government and the Centers for Disease Control and Prevention have established. Our floors are marked at six foot intervals, to point out where customers should stand as they wait their turn to approach the teller line. We have distributed an additional supply of hand sanitizers to all of our branches to mitigate the spread of germs, however, we encourage you to wash your hands before and after you visit any of our locations. We continue to ensure your access to uninterrupted banking services, either online, in person or via our motor banks for increased social distancing. Your health and wellness are our priority.
You can perform the following transactions at any of our motor banks: (1) checking/savings deposits, (2) checking/savings withdrawals, (3) check cashing, and (4) commercial change orders. To locate your nearest motor bank/drive-thru, please use our ATM/Branch locator: https://www.ibc.com/atm-branch-locator Please visit the branch lobby for transactions over $3,000. Non-customers should visit lobby to process transactions.
Yes, you can deposit cash and/or checks at most of our ATMs*. Deposits may be subject to a hold, and may not be immediately available, however, they will be processed just as those deposits conducted at any of our branches. *Deposit limits apply; see Schedule of Fees and Services. To find your nearest ATM with deposit capabilities, please use our ATM/Branch locator: https://www.ibc.com/atm-branch-locator.